Ten of ten on the Care Index
The Hospice Care Index measures whether a hospice actually shows up. Ten indicators, all ten met — including skilled visits at weekends and nurse visits in the final days.
Hurricane and La Verkin sit far enough east that families here have learned to expect a wait. We don’t treat this end of the valley as an outpost — it is a regular part of our nurses’ routes, including on weekends.
Many of the people we care for in Hurricane have lived in the same house for decades, often on an acre or two with family nearby. That is close to an ideal hospice situation: familiar surroundings and hands available. Our job is to make it workable — the right equipment delivered and set up, the family taught how to reposition someone safely and give a comfort medication and a nurse on the phone the moment something changes.
We also serve the communities out this way that get overlooked on service-area maps: La Verkin, Toquerville, Virgin, Rockville, Springdale and Apple Valley. If you are caring for someone near Zion and wondering whether anyone will actually come out that far — call us and ask directly.
We come to wherever home is in Hurricane: a private house, a family member’s spare room, an assisted living apartment, memory care, or a skilled nursing facility. The goal is always to avoid one more move.
Also serving nearby: La Verkin, Toquerville, Virgin, Rockville, Springdale, Apple Valley and Sky Mountain. Not sure whether your address is inside our service area? Call and ask — the answer is usually yes.
Hurricane has its own downtown, its own schools and its own way of doing things, and families here are often quietly braced to be told that the real services are half an hour west. For hospice, they are not. The benefit is delivered in your house, so the question is never whether a town is big enough — it is whether the agency will actually drive out.
We do, on the same schedule we run in St. George. Nurse visits, aide visits, equipment delivered and set up, and a nurse who will come out at night rather than talking you through it on the phone. The 24-hour line is not a message service that pages someone; it reaches our own team.
Hurricane is also the practical crossroads for the eastern half of the county — the road through to La Verkin, Toquerville, Virgin and on toward Zion runs through here. If you are in one of those smaller towns and have been told you sit outside somebody's service area, that is worth one phone call to check rather than assuming. Being told no by another agency is not the same as being outside ours.
The usual answer is nothing. Hospice sits under Medicare Part A, Utah Medicaid covers it, and most private insurers treat it the same way. We confirm what your own plan does and hand you the numbers in writing — no signature before that. See exactly what is and isn’t covered →
Nearly everyone starts here. It is a better question asked six weeks early than a week late, and there is no cost to asking it. Our guide covers the signs, the first 48 hours, and the difference between hospice and palliative care in plain English. Read: How do I know when it’s time? →
Every hospice bills Medicare the same daily rate. What differs is how often somebody actually comes to the house — which is exactly what Medicare’s Hospice Care Index measures.
The Hospice Care Index measures whether a hospice actually shows up. Ten indicators, all ten met — including skilled visits at weekends and nurse visits in the final days.
We are locally owned and small on purpose. Your nurse is a person you will know by name, not whoever the rota produced this week.
Illness does not keep office hours. Nights, weekends and holidays reach our own team, and a nurse will come to the house rather than talking you through it by phone.
Admissions happen seven days a week, including evenings. Call and we will come out and explain everything — free and with no obligation.