The highest Care Index score
Ten out of ten on Medicare's Hospice Care Index — every indicator met, including the ones most agencies miss: skilled weekend visits and nurse visits at the very end.
Springdale sits at the mouth of Zion, about as far east as our service area goes — and yes, we come out here. Families in Springdale get the same 24-hour nurse line and the same visit schedule as families five minutes from our office.
Springdale is a genuinely different place to deliver care. It is a small permanent population inside a town built around several million annual visitors, which means canyon traffic in season and a long way to the nearest pharmacy. So we front-load: comfort medications stocked in the home early, equipment delivered before it is urgently needed and a plan that does not depend on anyone making a fast round trip to St. George.
We also serve Rockville and Virgin just down the road. If you are caring for someone out here and have been told you are outside everyone's service area, call us — that is worth a direct answer rather than an assumption.
We come to wherever home is in Springdale: a private house, a family member’s spare room, an assisted living apartment, memory care, or a skilled nursing facility. The goal is always to avoid one more move.
Also serving nearby: Rockville, Virgin and the homes along State Route 9 toward Zion. Not sure whether your address is inside our service area? Call and ask — the answer is usually yes.
Springdale has a modest permanent population living inside a town built around several million annual visitors, and the two realities barely overlap. For anyone delivering care here, the visitor economy is the dominant fact: parking, canyon traffic in season, and a long way to the nearest pharmacy.
We front-load everything as a result. Comfort medications stocked in the home well before they are needed, equipment delivered before it is urgent, and a plan that never depends on somebody making a fast round trip west at the wrong moment. A plan that assumes the road is clear is not a plan for Springdale.
The other thing worth saying plainly: distance is not a reason to be told no. Families at this end of the canyon are used to hearing that they fall outside somebody's coverage. Our service area includes Springdale, and it includes Rockville and Virgin down the road. If you have been told otherwise by another agency, that was about their staffing, not about whether care out here is possible.
Cost is the question families ask last and worry about first, so: for most, it is nothing. Medicare Part A, Utah Medicaid and most private plans all cover hospice. We verify your coverage and give you the numbers in writing before anything gets signed. See exactly what is and isn’t covered →
Almost nobody calls us certain. Asking early costs nothing and changes what is still possible, which is why we would rather you called too soon than too late. The guide covers the signs, the first 48 hours and how hospice differs from palliative care. Read: How do I know when it’s time? →
Every hospice bills Medicare the same daily rate. What differs is how often somebody actually comes to the house — which is exactly what Medicare’s Hospice Care Index measures.
Ten out of ten on Medicare's Hospice Care Index — every indicator met, including the ones most agencies miss: skilled weekend visits and nurse visits at the very end.
We are locally owned. The people setting the visit schedule live here and go out on visits themselves, which is why you will know your nurse by name.
Out of hours you reach our nurse directly. If the situation needs a visit, she comes. Most 2am emergency room trips are avoidable and we treat them that way.
Admissions happen seven days a week, including evenings. Call and we will come out and explain everything — free and with no obligation.